Who we are
This website and the apps listed on it are operated by Zoftaa ("we", "us"), a software company based in Lahore, Pakistan. You can reach us about anything in this policy at hello@zoftaa.com.
What this policy covers
This policy covers https://zoftaa.com and the apps we publish on the Apple App Store and Google Play. Where an app collects data beyond what is described here, that app has its own section below, written before the app is released.
Information we collect on this website
- Contact form. Your name, email address, company (if you give it), project type and message. The form is processed by our form provider, Formspree, which delivers it to us by email.
- Messages you send us. Anything you send by email or WhatsApp, including your contact details.
- Technical data. This website is hosted on Cloudflare. To deliver and protect the site, Cloudflare processes technical data such as your IP address, browser type and the pages requested, and may set strictly necessary security cookies.
- Analytics. If analytics is on for your visit (see below), Google Analytics records which pages you view, how you found the site, your approximate location and your device type.
We do not use advertising cookies on this website, and we do not sell personal data.
Analytics and your choice
We use Google Analytics 4 to understand which pages are useful and how people find us. It sets first-party cookies (named _ga and _ga_ followed by an ID) that last up to two years. We also count clicks on our "Start a project", WhatsApp and email links and contact form sends, with the project type you picked but without recording what you write. Google Analytics does not store IP addresses, and we have turned off its advertising features.
- In the EEA, the UK and Switzerland we ask first. Google Analytics does not load until you choose "Allow analytics".
- Everywhere else it is on by default, and you can turn it off at any time.
To change your choice, use "Analytics choices" in the footer of any page. Choosing "No thanks" stops Google Analytics and removes its cookies. Your choice is saved in your browser only.
Sensitive information
We do not ask for sensitive information through this website. Please do not send medical, financial or other sensitive personal details through the contact form. Any of our apps that handle sensitive data, such as health data, will explain exactly what they collect, why and how it is protected in their own section of this policy.
How we use information
- To reply to your enquiry and discuss possible work.
- To provide and support the services and apps you use.
- To keep this website and our apps secure and working.
- To meet our legal obligations.
Who we share it with
We share personal data only with service providers that help us run the website and our business, such as Formspree, Cloudflare, Google (Analytics), WhatsApp (Meta) for messages you send us there, and our email provider, and only for the purposes above. We may also disclose information where the law requires it. These providers may process data outside Pakistan.
How long we keep it
We keep enquiries for as long as needed to respond and for our business records, normally no longer than 24 months unless we go on to work together.
Your choices
You can ask us to access, correct or delete the personal data we hold about you by emailing hello@zoftaa.com. We will reply within 30 days.
Our apps
Each app we publish shows its data practices in its App Store and Google Play listing. When an app launches, its specific data collection and use will be described in a section here.
Children
This website is not directed at children under 13, and we do not knowingly collect their personal data.
Changes to this policy
We will update this page when our practices change and revise the "last updated" date above.
Contact
Zoftaa, Lahore, Pakistan. Email hello@zoftaa.com.